Data Deletion Request
At WitNinja, we respect your privacy and provide you with full control over your data. According to our policy, you can request the deletion of your account and all associated data at any time.
Option 1: Delete directly within the App (Recommended)
The fastest way to delete your data is through the app settings:
- Open WitNinja on your Android device.
- From the Dashboard, tap the "Settings" card.
- Scroll down and open "General Settings".
- Scroll to the bottom to the "DANGER ZONE".
- Tap the red "Delete Account & Data" button.
- Confirm by tapping "Delete Forever".
Option 2: Request Deletion via Email
Since WitNinja uses anonymous authentication, we do not have your email address on file. If you cannot access the app, we can only delete your data if you can provide your User ID.
Note: Your User ID is located at the bottom of the "Settings" screen in the app. Without this ID, there is no way for us to link your request to a specific account.
Request Account Deletion via Email
Please include your User ID in the email body. We will process verified requests within 7 business days.
Data Deletion & Retention Policy
When your account is deleted (either in-app or via request):
- Anonymous User ID: Permanently removed from our authentication system immediately.
- Database Records: Your user record and referral history are deleted from our database immediately.
- Local Data: All local settings, generation history, and cache stored on your device are cleared (if performed in-app).
- Backups: Data may persist in encrypted backups for up to 30 days before being completely overwritten.
Important: Deleting your account does not cancel your Google Play subscription. You must cancel your subscription separately in the Google Play Store to avoid future charges.